Frequently Asked Questions
Our FAQ page covers everything you need to know about our storage services, pricing, security, and more. Whether you're a new customer or looking for specific details, find quick answers to all your storage queries here!
How Does Self Storage Work?
With Storage Ashton, you can store your belongings for as little as a few days or as long as you need. Reserve a storage unit in advance to ensure your required size is available when you need it. You can easily switch to a larger or smaller unit at any time. Our process is flexible, secure, and hassle-free, with a team ready to assist you in finding the best value for your needs.
What is Self Storage?
Self storage is a modern and flexible service for storing your belongings. At Storage Ashton, we offer a range of unit sizes, from small lockers to spaces the size of a tennis court or larger. Simply bring your items to our facility, secure them in your unit, and access them during opening hours. You’re the only key holder, and you can store almost anything—except for living or perishable items.
How Often Can I Access My Storage Unit?
You can access your unit 7 days a week during our opening hours. Visit whenever it’s convenient for you.
How Do I Transport My Goods to Storage Ashton?
You can bring your belongings to our facility or take advantage of our free collection service (within a 60-mile radius). Alternatively, you can use our free self-drive van hire. Our site offers ample parking and easy loading/unloading areas for your convenience.
What Is the Minimum Rental Period?
There’s no minimum or maximum rental period at Storage Ashton. Store your items for as little as a few days or as long as you need.
What If My Plans Change After I Reserve?
No problem! Just let us know, and we’ll adjust your reservation date to suit your updated plans.
Do I Need Insurance for My Stored Goods?
Insurance isn’t mandatory, but we offer tailored insurance policies at competitive rates. Contact us for more details about protecting your items while in storage.
Do I Pay Weekly or Monthly?
You can choose to pay weekly, fortnightly, or monthly. We also offer discounts for upfront payments.
How Much Does It Cost to Store at Storage Ashton?
Prices depend on the size of the unit you need. Our rates start from as little as £1 per week. Use our size estimator tool to calculate the space you require, or contact us for personalized advice.
Do I Need to Pay a Deposit?
No, Storage Ashton does not charge any deposits or hidden fees. You only pay for the storage you use.
How Does Your Price Guarantee Work?
We guarantee the lowest prices in Ashton. If you find a comparable quote within a 60-mile radius, we’ll beat it by 10%. This includes introductory offers and insurance.
Do You Offer Discounts for Armed Forces, NHS, and Emergency Services?
Yes, we offer a 10% discount for the duration of your stay. A valid ID must be presented upon move-in.
Are Discounts Available for Upfront Payment?
Yes, we offer:
- 3% off for 4 months’ prepayment
- 5% off for 6 months’ prepayment
- 10% off for 12 months’ prepayment
If you’re currently using another storage provider, bring your rental agreement, and we’ll give you one month free.
Do You Offer Other Discounts?
Yes, including:
- Discounts for students with valid ID
- Discounts for Armed Forces, NHS, and emergency services staff
- Free weeks of storage as part of promotional offers
What Security Measures Are in Place?
At Storage Ashton, your belongings’ safety is our top priority. Our facility is equipped with 24/7 CCTV surveillance, state-of-the-art alarm systems, and controlled access. Only you hold the key to your unit for added security.
Do You Offer Packing Services?
Yes, we can arrange a professional packing service to help with your move and storage. Contact us for more details.
Can I Transfer to Another Unit If I Need More or Less Space?
Absolutely! You can switch to a larger or smaller unit at any time, depending on availability.
Do You Provide Equipment Like Trolleys?
Yes, we provide free trolleys and pallet trucks for your use. Forklifts are also available and operated by our trained staff, free of charge.
Do You Supply Packing Materials?
Yes, we offer an unlimited supply of free packing boxes. Additionally, we stock mattress covers, sofa covers, bubble wrap, and more to protect your belongings.
How Does Your Free Self-Drive Van Hire Work?
Book a storage unit with us, and we’ll provide free van hire to help you move your items—even for short-term storage. All vans are fully insured, and there are no extra charges.
Do You Offer Storage for Businesses?
Yes, we provide flexible contracts for business storage with no minimum stay. We also guarantee fixed prices for 12 months to help you budget confidently.
Do You Offer Office Space?
Yes, we have office spaces available for rent starting at £40 per month. Contact us for more information about availability and pricing.